A note from Thrive Factor Co CEO Shannon Dunn about working with her and engaging with any Thrive Factor Co products, programs and services.

Every effort has been made to accurately represent our products, services and their potential. Examples shared in any  examples included above are not to be interpreted as a promise or guarantee of earnings or outcomes. Earning potential is influenced by the person using the products, services, programs, ideas, strategies and techniques shared with them. We do not purport any of our products or services to be a "get rich scheme" or claim they will lead to you earning a minimum level of income or a certain result. The coaching and education you experience is designed to evolve your relationship with yourself and your business. The speed and magnitude at which that happens is unique to each person and business.

Any claims made of actual earnings or examples of actual results can be verified if requested. Your level of success in attaining the results claimed in our content is influenced by and depends on the a large number of factors, including your past personal and business experience and the time you dedicate to our products, services, programs, ideas, strategies and techniques shared with you along with your finances, knowledge and various skills. As these factors differ according to each individual, we cannot guarantee your success or income level. But we want you to succeed and achieve the outcomes you want to experience. We commit to working with you within the scope of our practice to support this to happen.

i, Shannon Dunn, CEO and founder of Thrive Factor Co have over two decades of coaching and business training and expertise. I am also a qualified counselor and therapist and practice with trauma awareness due to my professional experience and expertise. I am acutely aware of my scope of practice and will refer you to a more suitable form of support or guidance if what you want and need is not something I am qualified or equipped to provide. I am continually learning and evolving as a coach and I am dedicated to leading by example. I am committed to practicing from an ethical position and always willing to meet you where you are at and to work collaboratively with you to find the right solution or solutions for you.

As I evolve and become more informed about the most appropriate ways to work with you as a coach and an educator, things may change in our business model. Any change will be made with the best interests of our clients front of mind and heart and always communicated to our valued community if it affects any current commitment you have made with Thrive Factor Co.

As a company we believe in a pricing model that offers a range of options. We believe in payment plans and offer them for a majority of our services and programs. We do not agree with marketing that is driven by scarcity and fear of missing out, or that preys on personal insecurities or beliefs. As of January 2023 will began offering a flat rate pricing structure, thus removing early bird pricing and savings for pay in full. We do not believe in "penalising" anyone who chooses a payment plan by making you pay more than the small additional amount of administrative fees incurred administratively for offering payment plans. Please be patient as we transition this change across the company and our entire suite of offers, products, programs and services.

Unless otherwise stated, there is a 30 day written notice period to cancel ongoing coaching services. Any payments due in the time between your request to cancel and the end of the 30 day period, will be charged as per the agreed rate. No refunds are available on masterclasses or programs, masterminds. For retreats and other in person events you will find relevant cancellation and refund policies included in your related agreement.

If at any time you are not satisfied with your experience, reach out to Thrive Factor co and let us know. When you work with us you are provided with the contact details needed to communicate with us. You will always be listened to and your concerns, queries or anything else you raise with us will be acknowledged with respect, confidentiality and taken seriously.

Last reviewed December 2023.